Frequently Asked Questions

FAQs

ABOUT INTEGRATIVE & FUNCTIONAL MEDICINE:

  • What is integrative medicine?

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  • What’s the difference between functional medicine and traditional family medicine?

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  • What types of conditions can integrative functional medicine help with?

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  • Do you prescribe medications if necessary?

    Yes. While we focus on natural and holistic therapies first, we can prescribe medications when clinically appropriate as part of an integrative treatment plan.

  • What types of labs or testing do you offer?

    We offer a variety of functional and conventional labs, including hormone panels, adrenal testing, stool testing, food sensitivity testing, heavy metal screening, mycotoxin testing, micronutrient analysis, and more—tailored to your unique health needs.

FAQs

ABOUT WORKING WITH LEVEL UP HEALTH:

  • How does your office work and what does the first appointment entail?

    At your first visit, we’ll spend time reviewing your health history, lifestyle, nutrition, environment, and goals. We’ll listen to your story and work together to uncover underlying causes of symptoms. Your first appointment is 60–90 minutes and includes a personalized care plan.

  • Do you accept insurance?

    We are a direct-pay practice and do not bill insurance directly. However, we can provide documentation (superbills) you can submit to your insurance or HSA/FSA for possible reimbursement, depending on your plan.

  • Can you be my primary care provider?

    Yes! We provide integrative functional medicine across the lifespan, including primary care services for adults and children. We’re happy to discuss whether our clinic is the right fit for your primary care needs..

  • Do you offer virtual visits?

    Yes, we offer virtual visits for certain appointments to make care more accessible. Please contact us to see if virtual care is available for your specific needs.

  • How often will I need to come in?

    Frequency of visits depends on your care plan. Some patients come every 4–6 weeks initially; others follow up every 3–6 months. We’ll customize a schedule that supports your healing and goals.

  • What’s included in the Clean Vaccine Program?

    Our Clean Vaccine Program offers personalized vaccine guidance, including vaccines with reduced preservatives when possible, immune support before and after immunization, and strategies to optimize detox pathways. We work closely with families to honor preferences and meet school requirements.

FAQs

ABOUT SUPPLEMENTS & CARE APPROACH:

  • Why do I need supplements?

    Supplements help fill nutritional gaps, correct deficiencies, and support healing based on your unique needs. We only recommend supplements that are evidence-based and tailored to your care plan.

  • Can you offer personal supplement or medical advice online?

    We believe personalized recommendations require a full understanding of your health history and labs. For your safety and best results, we provide individualized advice during in-office or telehealth appointments.

  • Do you sell supplements in the office or online?

    Yes, we offer high-quality professional-grade supplements available for purchase at the clinic or through our online dispensary for convenience.

FAQs

ABOUT PATIENT EXPERIENCE:

  • How long does it take to see results?

    Results vary depending on your condition and care plan. Some patients feel improvement within weeks; others may need several months for deeper healing. We’ll set realistic expectations together based on your goals.

  • Do you work with children?

    Yes! We provide integrative functional medicine for children, including wellness visits, functional assessments, and support for immune health, allergies, digestion, and more.

  • Can I just do IV therapy without becoming a regular patient?

    Yes, we offer IV therapy as a stand-alone service. We’ll schedule a brief consultation to review your health history before your first IV session to ensure safety and optimal recommendations.

Still have a question?

We’re happy to answer any additional questions or help you schedule your first appointment. Reach out and we’ll be in touch soon.

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